Welcome to our Website

Singer India Limited (“SIL”/”we”/”our”/”us”) is committed to maintaining trust with the users of our Website. We hope that you will enjoy our online experience.

1. Use of the Site

Please feel free to explore our Website and, where available, contribute material to it, such as questions posts and multimedia content (e.g. pictures, videos), However, use of the Website and materials posted to it should not be illegal or offensive in any way. You should be careful not to:

a) breach another person’s right to privacy; 

b) Infringe any intellectual property rights;

c) Make statements that are defamatory (including towards SIL) relate to pornography, are of racist or xenophobic nature, promote hatred or incite to violence or disorder;

d) Upload files that contain viruses or may lead to security issues; or   

e) Otherwise jeopardize the integrity of the Website.  

Please note that SIL shall have the right to remove any content from the Website that it believes illegal or offensive.

2. Data Protection

Our Privacy Policy applies to any personal data or material shared on this website.

3. Intellectual Property

3.1 Content provided by SIL

All intellectual property rights, including copyright and trademarks, in materials published by or on behalf of SIL on the Website (e.g. text and messages) are owned by SIL or its licensors.

You may reproduce extracts of the Website for your own private use (i.e. non-commercial use) provided that, you keep intact and respect all intellectual property rights, including any copyright notice which may appear on such content.    

3.2  Content provided by you

You represent to SIL that you are either the author of the content that you contribute to this Website, or that you have the rights (i.e. have been given by the rights holder) and are able to contribute such content (e.g. pictures, videos, music) 

You agree that such content will be treated as non-confidential and non-proprietary subject to the provisions of our online Privacy Policy and you grant SIL a royalty-free, perpetual, worldwide license to use (including to disclose, reproduce, transmit, publish, or broadcast) the contents you provide for purposes relating to its business.

Please note that SIL is free to decide whether or not to use this content and SIL may already have developed  similar content or have obtained such content from other sources, in which case all intellectual property rights in this content remain with SIL and its licensors.    

4. Liability

While SIL uses all reasonable efforts to ensure the accuracy of materials on our Website and to avoid disruptions SIL is not responsible for inaccurate information, disruptions, discontinuance or other events which may cause you damage either direct (e.g. computer failure) or indirect (e.g. loss of profit). Any reliance upon materials on this Website shall be at your own risk.  

This Website may contain links to Websites outside of SIL. SIL has no control over such third -party Websites, does not necessarily endorse them and accepts no responsibility for them, including as to their content, accuracy or function. As a result, we invite you to carefully review the legal notices of such third-party Websites, including keeping yourself informed of any changes to them.

You may operate a third-party website and wish to link to this Website. In this case, SIL does not object to such linking, provided that, you use the exact homepage url of this Website (e.g. no deep linking) and do not suggest in any way that you are affiliated with or endorsed by SIL. You must not use “framing” or similar practices and must ensure that the link to the Website opens in a new window.

To the extent permitted by law, In no event will SIL or any of its Directors, Officers, Employees,  Agents or any third party involved in creating, producing or delivering this Website will be liable for (1) any incidental, consequential, indirect, punitive or special damages (including but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of  or inability to use the Website, or any information or transactions provided on the Website or downloaded from the Website, or any delay of such information or service, or  (2) any claim attributable to errors, omissions or other inaccuracies in the Website and/or material or information downloaded through the Website, even if we have been advised of the  possibility of such damages.   

5. Changes

SIL reserves the right to make changes to these Terms of Use. Please refer to this page from time to time to review these Terms of Use and any new information.

6. Governing law and jurisdiction 

This Website is intended for users from India only. SIL makes no representation that the products and the content of this Website are appropriate or available in locations other than India.

You and SIL agree that any claim or dispute relating to the Website shall be governed by the law of India and brought before the courts of Delhi/New Delhi, India.

7. Indemnification

You agree to indemnify, defend and hold harmless SIL, including its subsidiaries, affiliates and respective Directors, officers, employees. agents, and any third party information providers to the Website (“Indemnified Parties”) from and against all losses, expenses, damage and costs, liability, claim, or demand, including reasonable attorneys’ fees and expenses incurred by the Indemnified Parties due to or arising out of your (1) Contributions; (2) use of the Site; (3) breach of the Terms of use; (4) violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Website with whom you connected via this Website including negligent or wrongful conduct.

Notwithstanding the foregoing, SIL reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the Parties and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. 

8. General Provisions

These Terms of Use and any policies or operating rules posted by SIL on the Website constitute the entire agreement and understanding between you and SIL. Failure of SIL to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision.

These Terms of Use operate to the full extent permissible by law. SIL may assign any or all of its rights and obligations to others at any time. SIL shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions.There is no joint venture, partnership, employment or agency relationship created between you and SIL as a result of these Terms of Use of the Website.

9. Cancellation, Returns and Replacement Policy

This cancellation, return and replacement policy is applicable only for the products purchased from singer India website

 Order Cancellation

You can cancel your order online only within 2 hours after placing the order.

Damaged Product

If you have received a product that is damaged, please contact us on our customer care toll freenumber 1800-103-3474 or write to us on within 24 hours of the receipt of the product to register your complaint. Please inspect the product before using the same.

Our service team will contact you for the inspection of the product and in case the same is not repairable in that case only,we will arrange the same to be replaced. Replacement is subject to collection of damaged product.

Defective Products

If the product is defective or malfunctioning, please contact us on our customer care toll free number 1800-103-3474 or write to us on


You are eligible for refund only in case of non-availability of damaged or replaceable product. The refund will be initiated within 21 days of approval of your claim.

10. Contact us

If you have any question or comment regarding the Website, please feel free to contact us by           

Toll Free No: 1800-103-3474


Address: (Registered Office and Head Office)

Singer India Limited,

A-26/4, 2nd Floor,

Mohan Co-operative Industrial Estate,

New Delhi – 110 044, India.